Terms of service
Welcome to Pink Paris Atelier. The terms "we," "us," and "our" refer to Pink Paris Atelier. These Terms of Service govern access to and use of our online store and all associated services, content, and functionality (the "Services"). By accessing or using our Services, you agree to be bound by these Terms and by our Privacy Policy.
1. Access and Use
You represent that you are of legal age under the laws applicable in your place of residence.
To use our Services, you may be required to provide personal information (such as contact and payment details). You warrant that such information is truthful, current, and complete.
You are responsible for maintaining the confidentiality of your account and credentials.
2. Products
We strive to display products accurately. However:
Colors may vary depending on your device.
Descriptions may be changed without prior notice.
We reserve the right to limit or discontinue products.
3. Orders
By placing an order, you are making an offer to purchase.
We reserve the right to:
Accept or reject orders
Cancel or modify orders when necessary
An order will be considered accepted only upon confirmation.
Returns are governed by our applicable policy and by the Right of Withdrawal section of these Terms.
4. Prices and Payments
Prices may change without prior notice.
Displayed prices may not include taxes or shipping costs.
You agree to provide valid and authorized payment information.
5. Shipping and Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by:
Carriers
Customs
Circumstances beyond our control
Risk transfers to the customer once the order is handed to the carrier.
6. Right of Withdrawal
In accordance with Royal Legislative Decree 1/2007 (TRLGDCU, the Spanish General Law for the Defence of Consumers and Users), you have a period of 14 calendar days from receipt of your order to withdraw from the contract, without needing to justify your decision or incur any penalty.
To exercise this right, you must notify us unambiguously at atelier@pinkparisatelier.com before the end of this period.
Hygiene exception: pursuant to Article 103(e) of the TRLGDCU, the right of withdrawal does not apply to cosmetic products that have been unsealed or whose security seal has been removed after delivery, for reasons of health and hygiene protection. We inform you of this exception prior to the completion of your purchase.
Where the product has not been unsealed and a return is applicable, the refund will be issued within a maximum of 14 days from receipt of the returned product, using the same payment method used for the purchase, unless expressly agreed otherwise. Return shipping costs are borne by the customer, except in the case of our error or a defective product.
Online dispute resolution: in compliance with Regulation (EU) No 524/2013, you may access the European online dispute resolution platform at the following link: https://ec.europa.eu/consumers/odr
7. Intellectual Property
All content on the site (text, images, trademarks, design, etc.) is the property of Pink Paris Atelier or its licensors.
It is prohibited to:
Reproduce
Distribute
Use content without authorization
8. Third-Party Tools
We may provide access to third-party tools over which we have no direct control. Use of these tools is at your own risk.
9. External Links
We are not responsible for the content or practices of third-party websites.
10. Relationship with Shopify
Our store operates through Shopify. However, all transactions are conducted directly with Pink Paris Atelier. Shopify is not responsible for transactions between you and our company.
11. Privacy
The processing of your personal data is governed by our Privacy Policy.
12. Feedback and User Content
If you submit comments or content:
You grant us the right to use it without compensation
You represent that it does not infringe third-party rights
13. Errors and Inaccuracies
We may correct errors at any time without prior notice, even after an order has been placed.
14. Prohibited Uses
You may not use the site for:
Unlawful activities
Fraud or impersonation
Distribution of harmful content
Interfering with the operation of the site
We may suspend access in the event of a breach.
15. Termination
We may suspend or terminate access to the Services at any time.
16. Disclaimer of Warranties
The Services are provided "as is" and "as available," without warranties of any kind.
17. Limitation of Liability
To the extent permitted by law, Pink Paris Atelier will not be liable for indirect or consequential damages arising from use of the Services.
18. Indemnification
You agree to indemnify Pink Paris Atelier against claims arising from misuse of the Services.
19. Severability
If any provision is invalid, the remainder shall remain in full force.
20. Entire Agreement
These Terms constitute the entire agreement between you and Pink Paris Atelier.
21. Assignment
You may not transfer your rights without prior authorization. We may do so freely.
22. Governing Law
These Terms are governed by Spanish law.
23. Changes to These Terms
We may modify these Terms at any time. Changes will be posted on this page.
24. Contact
For any inquiries:
atelier@pinkparisatelier.com
Pink Paris Atelier, S.L.
Passeig de Gràcia 12, 1º
08007 Barcelona, Spain
NIF: B26754036